Canadian senior finally gets $12K credit card refund after calling Global News

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  • Publicado el 11 ene 2022
  • Many consumers have trouble making their minimum credit card payments at this time of year, especially in January when the holiday bills roll in.

    But what happens when a credit card company owes you money after an accidental overpay? An Ontario senior who overpaid his Capitol One card found out that getting your money back isn't an easy task.

    After calling Global News, the man got his $12,000 back and Sean O'Shea tells us more about what happened.

    For more info, please go to globalnews.ca/news/8505896/co...
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Comentarios • 41

  • Harold E.
    Harold E. Hace 9 días +29

    Hopefully they refunded him the same amount of interest that they charge to their customers.

    • Inderjit Singh
      Inderjit Singh Hace 7 días

      it says in the video they paid back with interest

    • Joshua¡
      Joshua¡ Hace 9 días +1

      They don't charge any interest if you pay on time. Don't use credit if you can't afford it. Very very simple concept.

    • joe El Yahchouchi
      joe El Yahchouchi Hace 9 días +1

      heh, I wish. I prepay my credit each month and then spend it up to zero...

  • W. S.
    W. S. Hace 9 días +14

    The credit card company has to due their due diligence because that’s a common trick used for money laundering

  • C. M.
    C. M. Hace 9 días +4

    This happened to me as well! With the Hudson's Bay. I paid it over by $8k and it was brutal. They made me provide stacks of paperwork like I was applying for the CIA. All the while, they have a paper trail that the payment came from my account. It was almost EIGHT months until i got my money back. Such a racket!! Clearly, I should have called the news.

  • Blur Tam
    Blur Tam Hace 9 días +16

    Capital One is the worst!!

  • M SC
    M SC Hace 9 días +5

    Good work global reporter. I’m glad the man knew how to work the system, the nasty capital one system. I don’t believe the agents are at fault, their job was to flag the thing and pass it to the person who does that. It was this higher up level that is corrupt. Phone people are minimum wage slaves who probably did what they could.

  • GROWNUPS
    GROWNUPS Hace 7 días +1

    Kudos to reporter for this segment, I have been victim to this trap too, customer care always ask for unwanted details and then there will be no action,
    in my case I told I will close the card and Bank Account, Then they complied.

  • blitz
    blitz Hace 9 días +4

    thank you global for exposing the scammers

  • Essence of Cluster
    Essence of Cluster Hace 9 días +1

    I've had great service from capital one in the past. They had me at 5.9% interest for years. Haven't had their card in a very long time tho.

  • Stephanie Nguyen
    Stephanie Nguyen Hace 9 días +3

    Yes, bring it to the Global News.

  • apimania Canada
    apimania Canada Hace 9 días +4

    I will cancel my capital one credit card after this news. Just because of what they have done to these senior people..

  • d C
    d C Hace 9 días +6

    I will never ever in my life get Capital One.

  • KenniTheKid
    KenniTheKid Hace 8 días

    good job. Pity it takes the threat of public scrutiny to make these companies move a muscle.

  • wade victoria
    wade victoria Hace 6 días

    Had similar problem with ATT years ago. Billing mistake on their part. Drained my account. Took couple dozen phone calls and almost 2 months to get my money back. No interest. And barely an apologies. Reason I don't do direct payment anymore.

  • iB McFly
    iB McFly Hace 9 días +4

    If I call Global News can I finally get my taxes from last year back?

  • Jesse
    Jesse Hace 5 días

    I think Capital One had a bad rap even before this story. I'm glad Costco dump them and I'm Global News stepped up to help this person.♥️

  • Rogers
    Rogers Hace 8 días

    Capital One delayed my rebate for six months. I canceled the card soon after they finally paid the rebate and never looked back since.

  • Earth
    Earth Hace 9 días +3

    With interest that’s good

  • Zachary Scott
    Zachary Scott Hace 9 días +1

    12000 plus 20 per cent interest for a couple months

  • Symantha
    Symantha Hace 9 días +1

    Sean O'Shea is being disingenuous in his reporting here.

  • G
    G  Hace 9 días +1

    Your great help :)

  • Null ProxyProxie
    Null ProxyProxie Hace 9 días +1

    Lol he talked to a bunch of aliens, i guess they are really good at outsourcing work :P

  • Crypto holica72
    Crypto holica72 Hace 9 días +2

    Costco on queensway. Mass maskless event this Friday at 6pm. Shop without a mask.

    • Anaya Sinclaire
      Anaya Sinclaire Hace 7 días

      Awesome ...i will share. Print off MASK EXEMPT BADGES AT REBEL NEWS. MAKE SURE EVERYONE PINS IT ON. THESE HAVE BEEN AVAILABLE SINCE DAY 1. I WEAR MINE EVERYWHERE NEVER GET STOPPED IN FACT THEY THANK ME FOR WEARING IT. NO DOC NOTE NEEDED. PHYSICAL AND PSYCHOLOGICAL REASONS. ITS BEEN THERE THE ENTIRE TIME. I PRINT 20 AT A TIME AND HAND OUT TAPE ON BATHROOM WALLS ETC. GO FREE

  • Bruce Aitken
    Bruce Aitken Hace 9 días +10

    You gotta love how Global help rich people who have been screwed over, but laugh in our faces when the poor need any help. Gotta pander to your customer base!

  • Amanda Wilson
    Amanda Wilson Hace 9 días +2

    There is a solution. Don't borrow money. Live on what you have. I pay my credit card account every time I use it. I owe nothing.

  • Duelasing
    Duelasing Hace 8 días

    Banks will be banks

  • Brendan Mahrt
    Brendan Mahrt Hace 9 días +1

    Haha two masks ? Really ..

    • RyDawg
      RyDawg Hace 8 días +1

      Who cares? This video isn’t about Covid.

  • Amir Chaudhary
    Amir Chaudhary Hace 9 días

    Or rather he can just use the money that is in his credit card 🤔

  • Daniel Danis
    Daniel Danis Hace 9 días

    sounds like cosco figured they could get away with the money

  • Joshua¡
    Joshua¡ Hace 9 días +1

    I think he needs another mask